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December 20th, 2011

The Marketing Snowball – Building A Sustainable Marketing Program.

posted by benjamin to Marketing, News No Comments

Sustainable marketing is built by focusing on the long term. There are no short cuts to building an effective marketing program, and the things you do today must be focused on the outcomes you wish to see in the future. We approach all of our clients from this standpoint, from the clients for whom we manage entire marketing budgets, to the project based work we get when companies bring us in as the creative big guns to help launch a new marketing initiative.

In order to plan for the future, you have to know which direction you are going. The more information we have regarding a clients vision, the more effective we are at developing creative ways of achieving that vision through marketing. If you want to build a giant snowball, you should make sure you have enough snow available and it could take you a long time. Being honest with yourself about the results you are looking for and how long it will take to get there will help you make better decisions today. You may be able to deliver results in the short term, but without proper planning, your results will not be sustainable.

Whenever you asses a marketing initiative, figure out how it fits into your snowball. If it’s not helping you build a sustainable marketing program, it’s probably better off left alone.

June 2nd, 2011

Understanding Green Branding Strategies

posted by benjamin to Branding, News No Comments

If you haven’t noticed already, everyone is climbing aboard the green branding train.  If your company hasn’t already thought about green, you can bet that some of your customers are. As scary things like climate change and shrinking forests become more threatening, consumers are looking for ways to fight back and save the world. They want to buy products they can feel good about. This means that as consumer interests become more environmentally focused, so must green branding strategies. If you feel like you’ve missed the green branding train, here are some green branding strategy tips that should keep you from waiting on the tracks.

Consumer Misconceptions

So just who is this consumer? Many seem to think its college-aged adults. It seems logical with their computer-dependent-paper-free life styles. In reality, it is adults, especially women, ages 55 and older that have a stronger tendency towards eco-responsibility. We feel that traditional demographics are hard to apply to green branding, because thinking green is a choice that can be made by all people from all lifestyles.

Be Creative

As consumers become more mindful of global issues, they expect companies to do the same. They still want high quality products that perform well and are convenient to use, but now they also want them to have the least environmental impact. This means that in order for your green branding strategies to work you have to be ready to be creative, and flexible with messaging. When customers demand and expect more, be ready to surprise them. Go above and beyond. Start saving the world when no one’s looking.

Emphasize Community

Consumers want to contribute to things that are meaningful and important to them. Naturally people care about the quality of a product, but they also have an emotional itch that needs to be scratched. People want to save the world now. Not fifty years from now. They need to see immediate rewards for making their green decision. And no one wants to save the world alone. Emphasize community so that consumers know their efforts are part of a collective.

Education is Key

Many consumers that have chosen to go green are already well informed about environmental and social issues, but who doesn’t like to learn more about things they’re passionate about? It’s a good idea to teach people new things or contribute more information about things that are already well known. This can correct misconceptions and help consumers think more about their product options.

Be Yourself

Finally, green consumers like authenticity, and they can spot a phony. They want reliable products and a company that provides what it says it’s going to. Prove that you’re credible by being totally transparent. To make sure you’re being genuine, it helps if your brand is green at its core. If you are selling something that isn’t green then green branding strategies are probably not for you. If you have to force it, it will look forced and your consumers will know. Just be honest. If you have any imperfections, address them. Consumers will trust you more if you don’t pretend to be perfect.

As long as you stay honest, stay engaging, and stay creative, you shouldn’t have any trouble with green branding strategy.

May 17th, 2011

Recycling Outdoor Advertising

posted by benjamin to Advertising, News 2 Comments

A few months ago I stumbled upon a company that takes outdoor advertising vinyl and recycles it into something useful. With so many reusable bags being made today from recycled materials, it’s been surprisingly difficult to find one that will withstand the test of time and be useful enough to carry your groceries in – or anything else you want to use the bags for.

Personally, I have tried many different bags and find that they only last for a few months. Some of the bags I have tried are made to be convenient, and fold up into a little pouch. But, when I unwrap these bags, they are pretty awkward to carry groceries in, which makes the less appealing to actually use

Given all this, I think what Gorilla Sacks is doing is amazing. They are taking advertising waste and transforming it into something that is good for the environment and stylish. The bags themselves are very sturdy and they make a great addition to your green shopping arsenal. Highly Recommended!

http://www.gorillasacks.com/

August 19th, 2010

Advertising is changing

posted by benjamin to Creative, News No Comments

You may have heard this one: To a man with a hammer everything looks like a nail. People say it because it makes sense, and there are not many more things a hammer can do outside of hammer things.

You may have also heard this one: Advertising is changing. There are many advertising tools that used to “work” that are becoming outdated. People are so numb to things that they are no longer consciously noticing the messages that are being hammered at them.

Our creative agency has only one tool, and we try to use it like an ever expanding Swiss army knife. A company that sells hammers is constantly looking for things to nail. We prefer to think of ourselves as custom tool builders. You may have a task that needs to be approached creatively, like advertising your product or service. You may be looking at your box of hammers and saying, there has to be a better way of doing this. The reason you wont hear us talking about the tool before we know the desired outcome is the tool may not have been invented yet.

Creatively marketing your business requires stepping away from the toolbox and letting your imagination run wild until you have some good advertising solutions. This is why the services we list on our website don’t include graphic design, media buying or outdoor advertising. We may suggest that our client use one of these tools, but the service we provide as creative agency is creatively delivering the message of your business, and the way we do that has to be effective. The measure of our effectiveness is usually selling product, but that product may be a good, service or an idea. In order to do that we always make sure that our customers are using the right advertising tools.

Hammers aren’t effective at chopping down trees, so if you’re looking for hammer and you need a lumberjack you might get frustrated with the hammer for not doing its job. It’s not the hammers fault, you just needed a chainsaw.

August 19th, 2010

Our Thoughts on Improving the Resume (part two)

posted by benjamin to Marketing, News No Comments

As we said in our previous post, When a potential employer looks at a resume, they are looking at a snapshot of the things you have done in the past and trying to make a judgment about your future and if it should be with their company. We propose that a resume should also be a testament to where you are going. Currently the resume uses the objective to accomplish this, but as far as we can tell most of the objectives that are written are completely useless.

Here are the portions of a resume and how we think they should be utilized.

Education:
If you have a formal education you should list it here, but what you should really be highlighting is the things you have done to continue your education after your formal schooling. We like books and a lot of our employees read frequently to increase their knowledge in the areas of their choice. Some people like to take classes. Whatever you are doing, let your future employer know how you are continuing to educate yourself. List the important books you have read. List the classes you have taken. List the relevant things you are doing to make yourself better.

Experience: Work and Volunteer History:
This is where you list the list of things you are doing with your time. You could have been going to school full time, or you could have been working at the gas station. What an employer is looking for here is the type of experience you have so they can determine if you are a good fit for their needs. If your experience doesn’t match up with your education, there should be a good reason why. Once again, this doesn’t have to be limited to the things you have done to make money. You may be amazing at fundraising for your favorite non profit, a skill that is very valuable and most likely doesn’t pay. Putting this at the bottom of your resume or leaving it out all together leaves out a very important part of information about yourself.

Skills:
From your education and your experience comes your skills. The first thing you should know is that in this list, and probably at the top of it, should be “easily learns new skills quickly and is willing to do so”. Why should this be there? As your job grows and the world grows you will most likely need to grow. An employer hates having to find someone new when they like the people they are already working with. If you have a great team today, that team needs to grow with the marketplace. If the rest of the team grows and you don’t, you could be left behind. So make sure you are willing to grow and your future employer knows it.

That said, your skills should be the product of your education and experience. Most people list here the types of software they know how to use (and some that they don’t) and that is all fine and dandy but we recommend breaking these out into three categories: Ones that are required for the job, ones that are above and beyond and skills that aren’t relevant to the job at all. We feel the most aware of your skills you are the better and listing them all honestly will let your future employer know you are honest with yourself about your abilities.

A note about backing up your claims:
We have to say one thing about backing up your claims. If you have a skill that has to be seen to be believed (like breaking boards with your forehead) and that skill is needed to get the job, then you should attach proof of that skill to your resume, or at least leave instructions as to where that proof can be found. In the creative world this is called a portfolio. You can look at our’s here. You don’t have to prove every skill, but make sure you back up your claims when it depends on you getting the job or not.

My Social Accounts:
Here is one that is not traditional, but we feel is a good addition for the future. Most people who are up with the times have social media accounts and most employers who are up with the times are trying to find yours and look at pictures of you out partying with your friends. To save them time, make sure your public presence is readily listed on your resume. Facebook, Twitter, LinkedIn or whatever you use. Even if your accounts are all listed as private, let them know where they can find you. There are a few reasons for this:
1. That way they actually find you, not the other party animal with your name.
2. An employer can see how you act in public and know if you are an asset or a liability. If a company has 10 employees, then you are a good percentage of the face of that company. If you list yourself as employed at Company X, then you are contributing to the social media brand of that company. A good company will want to make sure you aren’t going to make them look foolish on the internet.

References:
Here is our beef with references: people can’t really say anything negative about you and you wouldn’t really list people who would say something negative about you so this section is useless UNLESS you have a large amount of people here. Let’s say that number is 10 and the title of the section is: Here are 10 people that will say that I am awesome. Also, make sure the people you list are relevant to what they are saying about you. Your friend Chuck will say you are an awesome computer programmer, but unless he has used you for a huge project or works in the industry he is probably useless as a reference.

To sum things up, your resume is a list of your education, experience, skills with a little bit of social proof to back that up. Our last point is transparency. We feel that the more honest you are about who you are, the more likely you are to get a job that you like. If you are going to have a core value conflict with your employer then its better to know that up front. Don’t apply at places that you would hate working and be open enough with your resume so that your employer doesn’t have to hire you if they won’t like you. We realize that its against the law to discriminate based upon creed and what not, but thats not your problem. The reality is people judge others for stupid reasons. If you let people know the truth up front, you can avoid people trying to back out of a decision because they are biased. Just be honest about who you are and the rest will take care of itself.

Lastly, this is not a resume designed to make you look better than you are. If you are lame, this resume will be lame, so make sure you are awesome and this resume will get you a job. Need to make it look better? Check out this article on fontografist about designing your resume.

August 17th, 2010

Our Thoughts on Improving the Resume (part one)

posted by benjamin to Marketing, News No Comments

The resume was designed to let an employer know your qualifications so they can make a decision about whether to hire you or not. It lists your objective, your education, your work experience and your skills. You attach a cover letter to let the employer know you have writing skills and the dance begins. If the interview process is a dance, then the resume is the first step. But you know this, so we aren’t here to tell you how to write a better objective. We’re here to suggest some ideas on how you can improve the resume itself.

What does this have to do with advertising? Getting a job is all about advertising yourself, and you can use creative tactics to let people know you will be an asset to their company. We also want to throw up the disclaimer that we are a creative agency, and if you take our suggestions we can’t guarantee it will help you get a job. It might even hurt your chances. The goal of any resume should be to stand out from the crowd and let the user know that you are worth talking to. With that in mind, it’s up to you to take our suggestions and make it work.

We look at the resumes that come into our office and sometimes get quite frustrated. It’s hard to tell if the person is a good fit from a piece of paper or PDF that has a list of things someone may or may not have done. Luckily, we can look at a person’s portfolio and see if they have the drive and skill to fit here. This may not be the case for the job you are trying to get, so we are going to suggest a general content improvement that you can use to land a job. But first, we have to say a few things about strategy. For the general formatting of the resume, you can read about resume design on the fontografist blog. We suggest three strategies:

Strategy One: Research the company you are submitting to.
The person reading your resume will know if you have submitted to 50 companies in rapid fire fashion, or if you spent the time to request a position as a specific company. We realize if you need a job really bad you may see yourself having the time to research, but if you submit to 50 companies that you researched and followed strategy two then you will be out of work for much less time.

Strategy Two: Customize your message for the company you are submitting to.
Your resume is about you and you don’t change right? Your resume is about how your skills would be a good fit for the company you are submitting to. From your research you can develop the message of your resume, so there is no doubt in the person who is reading your resumes mind that your are worth calling for an interview.

Strategy Three: Deliver on the content of your resume.
The first place you are going to have to deliver on the content of your resume is the interview, and if you get the job you will have to continue to deliver. We shouldn’t have to say this, but too many times people beef up their resumes to get an interview and either waste the interviewers time or worse get past the interview and miss on the job. Don’t be this person. If you only have a few skills, make them sound really awesome. If your only skill is learning new skills quickly then make sure that your resume says that and that only.

In short, know your prospect. Research them and then make sure when they read your resume they get an accurate picture of who you are. In our next blog post we will talk about the content of the actual resume and how you can customize it for the job you are trying to get.

August 16th, 2010

Complain Softer

posted by benjamin to Creative, News No Comments

“The man who complains about the way the ball bounces is likely the one who dropped it.”

July 20th, 2010

Direct Mail Evolves into SEO

posted by benjamin to Marketing No Comments

With the rising cost of mailing, its not as feasible to use direct mail marketing as it used to be. There is a new focus on green marketing practices, and big companies are relying on other methods to stay in front of their customers. In the past ad agencies turned to direct mail marketing because they could focus on specific demographics and tracking techniques to reach their marketing goals and even David Ogilvy talks about starting his advertising career with direct mail marketing.

Search Engine Optimization and Search engine marketing has been looked to as a very viable alternative to Direct Mail Marketing. An search engine optimized website can bring you just as many clients as direct mail for a fraction of the cost, and even more insights into the behaviors and demographics of your customers.

Of course, the massive potential of SEO has brought an onslaught of SEO spammers who have flooded the internet with marketing copy designed for Search Engine Optimization that isn’t really bringing a lot of value to the person that finds it, but provides value to the marketer. There is a balance that needs to be achieved if you want your website to be effective when people arrive at it.

One area where a lot of businesses are still spending money that could be shifted to SEO is local yellow pages ads. Many companies could benefit from re-allocating the monthly amount spent on yellow page advertising over to search engine optimization and see a greater return on investment

We like to promote a balance between good SEO practices and quality content. It’s a sure way to make sure that the people that do find your company get something of value from visiting your website.

July 19th, 2010

Laughing Samurai launches a new website

posted by benjamin to Branding No Comments

We just updated and expanded our website. We do this randomly, mostly because the nature of a creative agency is sometimes you just feel like doing something creative, you get an idea and then you run with it. This probably breaks some big business rule, but it works for us.

We’ve taken suggestions from some of our clients and added some new features. If you are familiar with our old site you’ll notice the changes and we kept some of your favorite creative things, we just hid them a little deeper.

Hope you enjoy the changes.

June 7th, 2010

Nobody Wants a Logo

posted by benjamin to Branding No Comments

Most people don’t actually want a logo. In fact, most people that contact us about branding aren’t looking for a logo at all. What people are looking for is Brand Recognition and the Brand Equity that comes with it.

A Logo is a symbol

A logo is a symbol that is used, an icon created by a graphic designer or graphic design company, to stand in the minds of their customers. To make their sign stand out. So people recognize their advertising. A good logo can make a difference, and there are many companies out there with horrible logos that have a very strong brand. Brand recognition may start with having a strong logo, but brand equity comes from managing every interaction a customer has with your brand and leveraging your marketing to remind them that you exist.

Brand Equity comes from action

When starting up a new business, most people are concerned with getting a logo in place so they can trademark their name and image so people cant steal any over their brand value in the future. But this doesn’t mean you have a brand. This is the start of a long branding process that hopefully ends with people perceiving your company as the go-to brand for your product or service. We would like to give you a branding formula that anyone can apply, but there is really only one universal rule. Make your customers consistently happy and you will always be the brand of choice. That is Brand Equity.

Build your Brand Equity over time

Good brands aren’t built overnight. Good brands start with a message that you deliver consistently to your customers, and then act in accordance with that message. Over time, the marketplace will start to trust your company and the image of your brand will be consistent with your message. The people will have come to expect what you deliver. Deliver a good message and you will have a good brand. Deliver an inconsistent message or worse and people will lump you in with all the other businesses, the ones that have great logos.

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